If you wish to register a complaint, please write to us at 4 The Hedgerow, Blackburn BB2 7QU, send an email to email@example.com or telephone us on 01254 667933. A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at http://www.financial-ombudsman.org.uk/ or by contacting them on 0800 0234 567.
Cookies are used on our website to ensure that we give you the best experience during your visit. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on our website.
Some cookies are essential so you can move around the website and use its features. Without these cookies, some services you’ve asked for can’t be provided. These cookies don’t gather information about you that could be used for marketing or remembering where you’ve been on the internet.
What are cookies and how do they work?
Cookies are small bits of text that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you and can then tailor what you see on the screen.
Some of the cookies we use
Certain cookies are necessary in order for you to use this website. These are used ‘in-session’ each time you visit and then expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our site.
• Session cookies
These enable you to carry out some essential functions on this website, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session or logout of certain areas.
• Secure cookie
A secure cookie is only used when a browser is visiting a server via HTTPS, ensuring that the cookie is always encrypted when transmitting from client to server. This makes the cookie less likely to be exposed to cookie theft via eavesdropping.
• Persistent cookies
These remain until the expiry date and time set by the web server (or unless they are manually deleted by the user).
We like to keep track of what pages and links are popular and which ones don’t get visited so much to help us keep the website relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) the website and help us provide a more friendly solution.
• Third-party cookie
Managing your cookies
You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.
Please be aware that nothing within this website should constitute financial ‘advice’. APW Financial Planning Limited is not responsible for any actions taken as a result of any opinions expressed in this website. No information may be copied or re-distributed without express permission from the company.